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Customs & Import Tax

Customs is the government agency responsible for controlling the entry of goods into a country or region. All goods entering or leaving a country or region must first pass through customs. Customs clearance and payment of related duties are always the responsibility of the buyer.

We do not increase taxes, VAT or other hidden fees. You pay us according to the price marked on our website, that is, the subtotal of the goods + the freight.

However, in many countries, you have to pay taxes or duties on imported goods. Sometimes, goods below a certain value or in certain categories are not subject to tax.

The rules are different in every country. Unfortunately, we have no way of knowing the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws or rulings of every single country.

We are therefore unable and unwilling to advise your country on tax matters. It is your responsibility as the buyer to find out this information before you place your order.

If you have to pay import duty and/or additional duty and sales tax, then you must pay the package to the Courier when you receive it. We can't calculate it for you, and there's no way to pay in advance. If you are delivering or sending a gift item to someone, make sure they are aware of the possibility of having to pay taxes when they receive the goods.

Please find out as much as possible about import duties in your country before you complete your order. If you are aware of the import tax situation in your country and you think there is a way to minimize (or completely waive) the tax you have to pay, please tell us what you need through instructions (regarding labeling, packaging, declaration, invoice, etc.). We are only too happy to comply with your instructions.


Q: If a very large order is sent to my country, will the customs confiscate my order?

A: Yes, that's a possibility. We suggest that you ask us in advance to divide the order into smaller packages and ship them on different dates to avoid possible impoundment.

Q: If goods detained by customs, who is responsible for clearance?

A: If the goods are detained by Customs after the ship has left the Seller's country, the Buyer is responsible for clearing the detained goods.

Q: Is there a link to check tax policy?

A: You can check tax and customs information on this third-party website.

Q: Who will be responsible in case of tariffs?

A: The Buyer is responsible for any customs charges that may be incurred at the time of delivery. How import duties are levied depends on each country's customs policies.