Shipping Policy

*Each piece is made from scratch to the customer's specifications on Loisdom. Currently, homecoming dresses, prom dresses take 7-10 business days to arrive. Thank you for your patience. Before your order is shipped, Loisdom.com must process your order and conduct rigorous quality control tests on all of your products.

Our Warehouse Address:
Bldg 140, Sujin Ercun (Southern District) # Guangji north Rd, SUZHOU, CN

Total shipping time = Processing time(8-15 working days) + delivery time(7-10 working days)

*We only target US customers.

Country	Shipping Time	Shipping Cost	Courier
United States	7-10 working days	Free	USPS

 

* Please note that we do not undertake to apply for returns due to overtime delivery. If the delivery is delayed, you can contact our customer service to deal with it for you. If there is a return/exchange/refund, please refer to "Return, Exchange and Refund Policy".

Order Cancellations

We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.

Orders can't be canceled once the parcel is shipped out.
If you receive the parcel and find the goods damaged, please contact our customer service, she will take care of it for you.

Sales tax
The prices of products on the website do not include tax. Note: Customs fees and any processing fees vary from country to country and usually take effect when the order arrives in the country of destination.
We do not have any control over these charges, so you will have to bear them once your package arrives in your country.
Customs duties and other duties are not refundable once collected.

Note: Due to the COVID-19 pandemic, delivery time may be slightly longer than usual.